This week I find myself in a role that I am not entirely comfortable with - veterinary client. And not even a client at the hospital where I am employed but rather at the local veterinary school. My dog had total hip replacement surgery yesterday. Suffice to say it is expensive and will require a lengthy recovery time.
Yesterday I found myself sitting on pins and needles wiating to get the call from the surgeon affter the procedure was complete. Thankfully there was no "oh shit" moments; everything went as it should.
I arrived at the school last night to visit and sat in the waiting room until the ward technician came to get me to bring me to see my dog. Of course I want to explain to everyone that I'm a tech, so please everyone go about your business and allow me to sit here with my dog for hours and hours. On the other hand, I don't want to be that irritating client that lingers for too long while the techs try to go about the business of treating their patients. So I give my dog a pet, a kiss, thank everyone for taking care of her and head out the door. When I got home I sent flowers to the ward technicians from my dog. Cheesy - yes. But she may just get a little extra attention and TLC as a result.
So now I continue to wait for daily updates from the surgeon - or more likely from the veterinary student assigned to the surgical service this week. Luckily I do have some contacts at the school so I know someone will be looking in on my dog.
This experience certainly gives me renewed appreciation for our clients. I should take a little extra time with all of them to be patient and understanding. This is a good lesson for me - and for the low low price of $6000.00! Ug.
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