Our hospital doors are open 24/7. During the normal work week we have lots and lots of specialists that see appointments in addition to our emergency/critical care service. These specialties have fancy medications that they keep locked up in their rooms when they leave.
Every weekend some specialty client shows up or calls wanting a refill on some obsure medication that the specilaty technician has to order from a compounding pharmacy (takes about 1 week). People always seem to wait until they are completely out of medication and then proceed to give us grief because they can't get a refill on a moment's notice.
I'm sorry that you spent a billion dollars to have your dog's eyeball treated, and then allowed yourself to run out of the medication that is crucial to the integrity of said eyeball on a Saturday night. This is the ER, you didn't call before driving over here, I can do nothing for you - there are 7 clients with legitimate emergencies waiting to be seen by ER veterinarians. Please call your specialty tech on Monday. Ug.
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